Benefits of Accreditation
Better Business Bureau accredited businesses receive many valuable benefits. Below is a short summary of the many programs and services offered:
Public Confidence
You gain public trust and confidence through the BBB’s efforts in helping the public recognize that legitimate firms care about and are doing something to maintain their trust. The BBB’s job is to make sure every dollar spent in the marketplace is spent with legitimate businesses.
Self-Regulation
The Bureau is committed to the concept of self-regulation as the healthiest for businesses and consumers. Everything the BBB does is designed to strengthen reputable businesses and, at the same time, protect the public.
Identification
The statement that you’re a BBB Accredited Business in good standing says, “ I am an ethical business who cares about my community." The BBB Logo or plaque prominently displayed at your place of business, or in advertisements, gives a favorable first impression and a competitive advantage.
Internet & Telephone Reliability Reports
This Web site has reports on companies and charities both in our area and nationwide. Every BBB Accredited Business is listed on our Web site and identified with an icon. A link to each accredited company's Web site and a map to their business is also available. Each week, we provide thousands of company reports to callers.
Reliability Mall
No business can ignore the opportunities the Internet creates. Market to customers regionally, nationally, and even worldwide. A basic Web page will be created and hosted on the Reliability Mall as part of your initial BBB accreditation. Options to upgrade are available.
BBB Online
E-commerce is booming, with just a glance “Show everyone you deliver what you promise.” Build confidence and trust on the Internet with our highly recognized BBB seal. Details at www.bbbonline.org
Plaques/Decals
By displaying your BBB plaque and decal, the credibility of your company will be enhanced with walk-in customers, creating an immediate trust by association. They reaffirm your commitment to customer satisfaction and strong business ethics.
Dispute Resolution Services
As a BBB Accredited Business, you will receive free mediation and arbitration services should a customer file a complaint against your company, which is far less costly than utilizing the services of an attorney. It also assures your customers that their concerns will be addressed.
Advertising Review
To encourage ‘truth in advertising,’ the BBB monitors advertising claims that may be false or misleading. This is a valuable tool for maintaining ethical standards among competitors within your industry. The BBB will also review your company’s advertising at no cost.
Better Business Newsletter
Our monthly newsletter, Better Business, keeps members informed about current BBB activities as well as articles of interest to both businesses and consumers.
Accredited Business Hot-Line
To ensure that you receive priority service, the BBB provides our Accredited Businesses with an unlisted telephone number that can be utilized by both you and your employees.
Industry Referral Listings
Consumers looking for a business in your industry can request a listing of BBB Accredited Businesses, which will give you an edge over your competitors and increase your customer base.
Business & Consumer Education
The BBB reduces the number of complaints by educating both businesses and consumers with seminars, speeches and media exposure.
“Simply stated …
BBB Accreditation makes good business sense.”
You may never know how many customers you’ve gained because of BBB Reliability Reports, but even one business transaction can often pay for a year’s accreditation. A recent Gallup poll showed 85% of consumers prefer to do business with a BBB Accredited Business - this may be one of your greatest assets.
CALL (903) 581-5888 FOR A PRELIMINARY ACCREDITED BUSINESS APPLICATION
These standards are subject to change, and by agreeing to accreditation, BBB Accredited Businesses are required to adhere to these standards.