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08/07/2012
BBB is alerting consumers of a phone scam in which the caller claims to be from Microsoft. In an effort to gain remote control access to the victim’s computer, the caller offers to solve the consumer’s computer problems or sell them a license for software.
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05/17/2012
Customers who purchased computers online from Tronix Country are complaining to BBB about non-delivery and other problems, reports Chris Hansen on Dateline NBC.
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03/12/2012
Better Business Bureau is alerting consumers of a phone scam in which the caller claims to be from Microsoft. The caller offers to solve a consumer’s computer problems or sell him or her a software license, all in an effort to gain remote control access to the consumer’s computer.
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12/20/2011
The growing popularity of electronic books, tablet computers and other devices has inspired scams by unrelated firms that target readers, authors and authorized book publishers, the BBB warns.
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10/20/2010
Apple Inc., announced it will be launching two new MacBook Air ultralight laptops.
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09/23/2010
It’s like a scene right out of a science fiction movie. Human beings can be at work only so long, and in this cinematic fantasy, androids become the preferred customer service workforce.
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04/16/2010
There's a new trojan virus making its way around Japan that uses a popular file-sharing service to spread itself.
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02/18/2010
BlueHippo – it was a catchy name and a great logo. You might have been okay buying their coffee mug or even the boxer shorts they peddled on their website. But the company’s primary business was selling computers and other electronic equipment over the Internet to people with low incomes and impaired credit. If you were one of those customers, you’re probably still regretting it.
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10/01/2007
Computer sellers - online and brick-and-mortar - inundate consumers with advertisements for "free" or low-cost computers. The offers usually involve rebates of several hundred dollars off the computer's purchase price - if the consumer commits to a long-term contract for Internet service. Some of the offers may be good deals for consumers, but they are likely to involve complicated transactions.
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08/01/2006
Voice over Internet Protocol — VoIP — is one way people are making and receiving telephone calls using a broadband Internet connection rather than a regular phone line. VoIP converts your phone call — actually, the voice signal from your phone — into a digital signal that travels through the Internet to the person you are calling. If you are calling a plain old telephone number, the signal is converted back at the other end. If you’re comfortable with new technology, you may want to learn more about VoIP. The Federal Trade Commission (FTC), the nation’s consumer protection agency, suggests that it’s smart to do some research on this technology before signing up for it.
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08/01/2006
A laptop computer defines convenience and mobility. It enables you to work from home, a hotel room, a conference hall, or a coffee shop.
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06/01/2003
When consumers open an account, register to receive information or purchase a product from your business, it’s very likely that they entrust their personal information to you as part of the process. If their information is compromised, the consequences can be far – reaching: consumers can be at risk of identity theft, or they can become less willing – or even unwilling – to continue to do business with you.
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